راهنمای ITIL - سطح متوسط
راهنمای ITIL - سطح متوسط

راهنمای ITIL - سطح متوسط

فیلد آموزشی: متفرقه - متفرقه

ITIL Intermediate Certification Companion

Helen Morris,Liz Gallacher
IT service management is an increasingly important area of study for all IT professionals. IT managers are realizing that, whatever the technology in use, the requirements to manage that technology efficiently and effectively and to deliver services that are aligned to the business requirement have never been more important.

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